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Secrets To Motivating Your Staff

Lynn Homisak, PRT | 6,748 reads | 0 comments | 09/03/2008

Motivation does not always come wrapped in a dollar bill.Yet whenever the topic of “staff incentive” comes up, so does the topic of money. Even though I try to emphasize that it takes more than cold hard cash to incentivize staff, far too many physicians are unable to grasp this notion and keep reverting back to the bankroll in an effort to “buy” their staff ’s enthusiasm.

Pertinent Roundtable Pearls On Orthotic Management

hmpadmin | 12,653 reads | 0 comments | 09/22/2009

   These expert panelists expound on the use of orthotic treatment for a range of issues including hyperpronation, overuse injuries and posterior tibial tendon dysfunction. They also discuss treating pediatric patients with both flexible flatfoot and those with non-compensating equinus.

   Q: What are your insights into the orthotic treatment of pediatric flexible flatfoot following reconstructive surgery?

Ten Ways To Retain Top Staff

By Anthony Leone, Special Projects Editor | 5,253 reads | 0 comments | 02/03/2006

It would have been devastating to his practice if it happened. She knew the operation of his office and losing someone like her would have sent his professional life into a tailspin. Hal Ornstein, DPM, said one of his office workers felt that she could not grow anymore in his office and was thinking about leaving. Dr. Ornstein had just the cure for her: more responsibility in a leadership role. “It would have been bad if I lost her,” he states. Finding quality staff is hard for many podiatrists but keeping them is even harder.

How To Maximize Staff Productivity

By Brian McCurdy, Associate Editor | 6,882 reads | 0 comments | 11/03/2005

   From scheduling appointments to answering patient questions to billing, DPMs would be lost without competent and productive staff members. Indeed, having a good support staff is essential to a successful practice. However, with the hustle and bustle of everyday practice, it can be easy for staff to get bogged down in tasks. How can DPMs maximize the productivity of their staff?

Navigating The Nuances Of Risk Management

By John H. McCord, DPM | 2,450 reads | 0 comments | 02/03/2008

I used to play a game called Risk with a group of friends during the early years of my practice. We would gather at somebody’s home or office, bring pizza and beer, and start the game. Risk is a game where you try to conquer the world with little plastic armies, using dice and strategy to gain continents and countries. As the night wore on and the beer and pizza were ingested or thrown at other players, our “risk” tolerance grew. A strategy I enjoyed was irritating another player by slinging insults about his profession and then conquering his countries.

Debating Current Issues In Orthotic Management

hmpadmin | 10,878 reads | 0 comments | 07/28/2009

   In addition to discussing the most common problems they see with orthosis irritation and how they remedy these issues, the expert panelists weigh in on two recent studies and their potential impact.

   Q: What is the most common orthosis irritation problem that you see in your practice and how do you solve it?

How To Master Inventory Management Of DME

By David Edward Marcinko, MBA, CFP, CMP | 12,098 reads | 0 comments | 10/03/2004

Supply chain inventory management (SCIM) is essential for doctors who perform a number of similar procedures, those who dispense a fair number of products and surgeons because a medical practice’s profitability will suffer if it has too much or too little inventory of durable medical equipment (DME) on hand. How can a physician determine the proper DME inventory level? One uncommonly used approach is based on the economic order quantity costing (EOQC) method.

Taking An Active Role In Medical Staff Leadership

By Larry Crystal, DPM | 4,246 reads | 0 comments | 03/03/2007

      “Good morning, Chief” “Here comes the Chief” and “Good morning, Mr. President” are all greetings that I have heard since I was elected into the position of Medical Staff President of a tri-campus rural hospital with 65 active staff and 45 mid-level providers. So how did the only podiatrist on staff come to serve as Chief of Staff?       Some might say that my election was the result of a fortune of circumstance and those with experience in medical staff leadership might say that I was the victim of circumstance.

Taking An Active Role In Medical Staff Leadership

By Larry Crystal, DPM | 3,028 reads | 0 comments | 03/03/2007

     “Good morning, Chief” “Here comes the Chief” and “Good morning, Mr. President” are all greetings that I have heard since I was elected into the position of Medical Staff President of a tri-campus rural hospital with 65 active staff and 45 mid-level providers. So how did the only podiatrist on staff come to serve as Chief of Staff?      Some might say that my election was the result of a fortune of circumstance and those with experience in medical staff leadership might say that I was the victim of circumstance.

When A Rude Patient Disrespects Your Staff

By John H. McCord, DPM | 23,810 reads | 3 comments | 11/03/2003

I have a rule for my staff. If any of them treats a patient with disrespect, that employee is immediately terminated. I have the same rule for my patients regarding their treatment of my staff. Recently, a young, new receptionist came to me upset about something. She told me one of our patients called about his appointment and when she asked him to hold so she could check the time, he called her a “dumb b----” and hung up. I looked at the man’s chart and noted he had been disrespectful to the female staff on other occasions. I called Mr. Jones. “Hank, this is Dr. McCord.