Don’t your patients deserve an excellent treatment experience? Here are a few examples of providing an optimal environment for patients from the first moment they contact the office.
On the phone. A unique thing happened to me the other day when I called a doctor’s office to make an appointment. I was a potential new patient; that should make me pretty special to them, don’t you think? “I’m sorry,” said the receptionist, “Dr. Mightierthanthou cannot see you until December 30th.”