Even if the monetary totals at stake are small, denied insurance claims can add up and negatively impact your practice. This author provides pearls for ensuring your denied claims receive payment, offering insights on dealing with insurance companies and the importance of thorough documentation.

A 32-year-old male presented to my office with the chief complaint of heel pain. His symptoms were consistent with plantar fasciitis and a strong element of post-static dyskinesia. He had a secondary complaint of a recent rash that developed on his legs after he made the appointment for heel pain. The patient was concerned because the rash became worse over the prior week and there was pain when he touched the affected area.